dtb22 Terms & Conditions
Please read these terms carefully before using the dtb22 platform. This document describes in detail all the rules regarding accounts, payments, bonuses, and responsible gaming.
Table of Contents
General Terms
dtb22 (hereinafter referred to as "Platform" or "we") is an online gaming and betting platform that provides entertainment services to players in Bangladesh. By accessing or using this platform, you acknowledge that you have fully read, understood, and agreed to these terms and conditions.
These terms apply to all users who use dtb22's website, games, betting services, bonuses, and other services. If you disagree with any part of these terms, please refrain from using the platform.
1.1 Scope of Terms
This document forms your complete legal agreement with dtb22. It should be read together with our privacy policy, responsible gaming guidelines, and the specific terms related to each game or market. In case of any conflict, these main terms will take precedence.
1.2 Language & Communication
dtb22 provides support in both Bengali and English. The Bengali version of this document shall be considered the original version. All formal communications will be conducted in Bengali or English.
Account Registration & Management
By opening a personal account at dtb22, you can enjoy all gaming and betting services. You must provide accurate and up-to-date information at the time of account registration.
2.1 Registration Requirements
- Each person may open only one account. If the same person holds multiple accounts, all accounts may be closed and the balances may be forfeited.
- The name, address, mobile number, and other information provided at the time of registration must be truthful.
- If any account information changes, dtb22 must be notified immediately.
- Your account password and login details must be kept completely confidential — they must not be shared with anyone else.
- The responsibility for ensuring the security of your account lies entirely with the user.
2.2 Identity Verification
dtb22 may request documents required for identity verification at any time. You may be asked to provide a national ID card, passport, or other government-issued document. If valid documents are not provided, the account may be temporarily suspended.
2.3 Account Security
If you notice any unauthorized activity on your account, notify dtb22's support team immediately. dtb22 will not be responsible for any transactions or losses resulting from unauthorized access, unless you inform us in a timely manner.
Age Verification
dtb22 strictly follows a 21+ age policy. Only those aged 21 or above may open an account and play games on this platform.
At the time of registration, you must confirm that you are 21 years of age or older. Providing a false age will result in the account being closed immediately, and all deposits and winnings will be forfeited.
- dtb22 may request proof of age documents at any time.
- Attempts by minors to open an account are unlawful, and in such cases dtb22 reserves the right to take necessary action.
- Parents are responsible for taking appropriate measures to prevent their minor children from accessing this platform.
Deposits & Withdrawals
Financial transactions on dtb22 are completely secure and fast. We support popular mobile payment methods in Bangladesh.
4.1 Deposit Terms
- Accepted payment methods: bKash, Nagad, Rocket, and Upay.
- Minimum deposit amount: ৳100 for each method.
- The correct amount and reference number must be used when making a deposit.
- Deposits may only be made from an account registered in your own name — third-party payments are not accepted.
- If a deposit is already being processed, do not attempt to make another deposit at the same time.
4.2 Withdrawal Terms
- Minimum withdrawal amount: ৳500.
- The withdrawal process is generally completed within 30 minutes to 3 hours.
- Withdrawals can only be made using the same method that was used to deposit into the account.
- Before requesting a withdrawal, ensure that the wagering requirements on any bonus have been met.
- Withdrawals may be held if identity verification has not been completed.
- If fraudulent activity is suspected, a withdrawal may be withheld pending investigation.
4.3 Transaction Security
dtb22 uses SSL encryption technology to keep all financial transactions secure. Your payment information is not shared with any third party, except for information necessary for payment processing.
Bonuses & Promotions
dtb22 offers various bonuses and promotional offers for new and existing players. Each bonus has its own terms that must be read before use.
5.1 Welcome Bonus
New players will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus and a total balance of ৳2,000. Or depositing ৳18,000 gives you a ৳8,000 bonus and a total balance of ৳26,000 (because the bonus is capped at ৳8,000).
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 25x, applied to the bonus amount only (not the deposit amount). For example: if you receive a ৳1,000 bonus, you must wager ৳1,000 × 25 = ৳25,000, after which winnings earned from the bonus can be withdrawn.
5.3 General Bonus Rules
- A bonus may only be claimed once.
- There is a set time limit to meet the wagering requirements on a bonus — if not met within that time, the bonus will be cancelled.
- Claiming bonuses from multiple accounts will be considered fraud.
- In the case of unusual betting patterns, dtb22 reserves the right to cancel the bonus.
- The weekly cashback for the VIP program (Bronze: 0.5%, Silver: 1.0%, Gold: 1.5%) is governed by separate terms and conditions.
Gaming Rules
All games on dtb22 are operated on the basis of fair play principles. Game results are determined by Random Number Generator (RNG) technology, which ensures impartiality.
6.1 Slot Games
Slot games are provided by various game developers, including PG Soft, Pragmatic Play, and JILI. Each game has its own paytable and features, which can be viewed in the information section within the game.
6.2 Live Casino
Live casino games (such as games from Evolution Gaming and Ezugi) are operated in real time through professional dealers. In the event of a technical issue during a live game session, the game result may be voided and the bet returned.
6.3 Sports Betting
On dtb22, you can bet on cricket (BPL, IPL, T20 World Cup, ICC), football (FIFA), kabaddi, and other sports. Betting odds may change — a bet is finalized after odds confirmation. If an event is cancelled or postponed, the policy of returning bets will apply.
6.4 Aviator & Crash Games
In Aviator by Spribe and other crash games, the user decides the timing of their own cash-out. In the event of a technical failure, the result will be determined according to server logs.
6.5 Game Disputes
In the event of any dispute over a game result, server logs and game records will be considered the final evidence. Contact the support team to raise a dispute.
Prohibited Activities
The following activities are strictly prohibited on the dtb22 platform, and engaging in them may result in the permanent closure of the account:
- Creating multiple accounts for the same person.
- Providing false or incorrect identity information.
- Abuse of the bonus system or bonus stripping.
- Collusion (playing fraudulently in coordination with other players).
- Using any software, bots, or automated tools to influence game results.
- Attempting to earn money by exploiting system vulnerabilities or bugs.
- Money laundering or depositing funds from illegal sources.
- Using a third party's credit card or payment account.
- Harassing or harming other users of the platform.
- Operating an account on behalf of a minor.
If evidence of prohibited activity is found, dtb22 reserves the right to forfeit all balances and take legal action.
Account Suspension & Closure
8.1 dtb22's Rights
dtb22 reserves the right to temporarily suspend or permanently close an account at any time, for any reason, without prior notice, especially if:
- These terms and conditions are violated.
- Fraudulent activity is suspected.
- Documents for identity verification are not provided.
- There is suspicion of money laundering through the account.
- A self-exclusion request is made under the responsible gaming guidelines.
8.2 User Rights
You may request the closure of your account at any time. Before requesting account closure, ensure that there are no pending bets or withdrawal requests. If there is a valid balance, it will be returned through the designated process.
Privacy & Security
dtb22 gives the highest priority to protecting your personal information. Our complete privacy policy is available separately on the Privacy Policy page.
- We use industry-standard SSL encryption technology.
- Your personal information is not sold to third parties.
- Information may be shared with authorities in cases of legal obligation.
- All data stored on our servers is encrypted.
Limitation of Liability
dtb22 operates as an entertainment platform. dtb22 will not be held liable in the following circumstances:
- Loss in a game or bet due to internet connection disruption.
- Loss caused by issues with the user's device or software.
- Loss resulting from sharing account login details with a third party.
- Temporary service disruption due to an unexpected technical error.
- External causes (force majeure) such as natural disasters, cyber attacks, etc.
However, if you are deprived of a legitimate win due to a technical error on the platform itself, the dtb22 support team will attempt to provide a resolution after a proper investigation.
Terms and Conditions Changes and Amendments
dtb22 reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect as soon as they are published on the site.
For significant changes, we will attempt to notify users via their registered email or the platform's notification system. However, if you continue to use the platform after any changes, you will be considered to have automatically accepted the new terms and conditions.
Therefore, you should visit this page regularly to stay informed about the latest terms and conditions.
Contact and Support
If you have any questions or complaints about these terms and conditions, please contact our support team. dtb22 provides support in Bengali and English 24 hours a day, 7 days a week.
- Live Chat: Instant support through the platform's live chat button.
- Email: [email protected]
Our support team strives to resolve all complaints and disputes fairly and impartially. For serious disputes, a special review process will be initiated.
Responsible Gaming Commitment
dtb22 believes that gaming is for entertainment purposes only. If you feel your gaming habits are getting out of control, please visit our Responsible Gaming page. This platform is for those aged 21 and above only.
Visit our other policy pages to learn more.