dtb22 Privacy Policy
Your personal information is completely safe at dtb22. We protect every piece of your data by following SSL encryption and strict privacy standards.
1. Introduction & Scope
dtb22 is a reliable and safe entertainment platform for online gaming users in Bangladesh. We believe you should have full control over your personal information. This privacy policy explains how dtb22 collects your personal information, what purposes it is used for, how it is kept secure, and what your rights are regarding your data.
This policy applies to the dtb22 website and all related services. By using our platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team for any questions.
2. What Information We Collect
dtb22 only collects information that is essential to providing you with a secure, smooth, and enjoyable gaming experience. The different categories of information we collect are described below.
Information You Provide Directly
When you open an account, use our services, or contact our support team, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Email address and mobile phone number
- Residential address
- Documents required for identity verification (copy of national ID card or passport)
- Payment-related information: mobile number for bKash, Nagad, Rocket, or Upay
- Messages and information you provide when using support services
Automatically Collected Information
When you use the dtb22 platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Pages visited, time spent, and navigation patterns
- Gaming activity such as betting history and win/loss records
- Transaction history (deposit and withdrawal information)
- Information collected through cookies and similar technologies
Information Received from Third Parties
In some cases we may also receive information from trusted third parties, such as identity verification services or payment processing providers. This information is used solely to confirm your identity and ensure secure transactions.
3. How Your Information Is Used
dtb22 uses the information it collects only for specific, legitimate, and transparent purposes. The main reasons for using your information are detailed below.
To create new accounts, manage the login process, and confirm age verification (21+).
To process secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
To resolve your issues through 24/7 live chat and email.
To detect suspicious activity and keep your account secure.
To analyze user experience and improve platform performance.
To inform you of policy changes, security alerts, and important account-related information.
4. Cookies & Tracking Technologies
The dtb22 platform uses cookies and similar tracking technologies. Cookies are small data files stored on your browser or device. They make your visits more convenient.
- Essential Cookies: Essential for the core functionality of the platform. Used to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences such as language and display settings.
- Analytics Cookies: Used to analyze website usage and improve service quality. These cookies collect information anonymously.
5. Information Sharing & Disclosure
dtb22 does not sell or rent your personal information to third parties. However, information may be shared in the following limited and specific circumstances:
We may share necessary information with trusted service providers such as payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology service providers. They are also required to comply with our privacy standards.
We may be required to share information with the relevant authorities to comply with a court order, government directive, or other legal requirement.
Information may be shared where necessary to prevent fraud, money laundering, or any other illegal activity. This is done in the interest of protecting all users.
6. Data Security Measures
dtb22 uses industry-standard security technologies and processes to keep your personal information safe.
- SSL Encryption: All data exchanged between your browser and our servers is protected by strong encryption.
- Access Controls: Only authorized staff may view or handle your personal information, and only when necessary.
- Secure Data Storage: Your information is stored on secure, encrypted servers and is regularly backed up.
- Regular Security Audits: Regular audits are conducted to ensure the security of our systems.
- Staff Training: All our staff are trained in best practices for personal data protection.
- Two-Factor Authentication: A two-step verification process is available when accessing your account for added security.
7. Data Retention Period
dtb22 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected. When determining how long to retain data, we consider the following:
- Your profile information is retained for as long as your account remains active.
- Transaction records are kept for the period required to comply with financial regulations.
- Even after an account is closed, certain information may be retained for a set period for legal compliance and fraud prevention purposes.
- Information that is no longer needed is securely deleted or anonymized.
8. Your Rights Regarding Your Information
You have specific rights over your personal information at dtb22. We fully respect these rights.
Request to View Your Information
You may request to know what information dtb22 holds about you. We will provide you with that information within a reasonable time.
Correcting Inaccurate Information
If any of your information is incorrect or incomplete, you may request that it be corrected or updated.
Request to Remove Your Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Objecting to Use of Your Information
In some cases you may object to your information being used for a specific purpose. We will give proper consideration to these objections.
To exercise any of the rights mentioned above, contact us at: [email protected]. Our team is available 24/7 in both Bengali and English to handle your requests.
9. Minor Protection
The dtb22 platform is operated exclusively for users aged 21 and above. We do not knowingly collect any personal information from anyone under the age of 21.
We verify age during the registration process, and if we suspect that a user is under 21, we immediately suspend that account and delete any collected information.
10. Changes to the Privacy Policy
dtb22 may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A clear notice will be published on the website.
- A notification will be sent to your registered email address.
- The "Last Updated" date at the top of this page will be changed.
Continuing to use the platform after the updated policy is published means you are considered to have agreed to the terms of the revised policy. We always recommend reviewing the latest privacy policy.
11. Contact Us
If you have any questions, concerns, or requests about this privacy policy, do not hesitate to contact us. Our privacy team will review your request and respond as quickly as possible.
24/7 support via direct chat
Support available in both Bengali and English
7 days a week, 24 hours a day
Want to learn more or need help?
Find answers to common questions on our FAQ page, or contact our support team directly.
View FAQ